Exam Name: Oracle Field Service Cloud Service 2019 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Service Cloud
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Oracle 1Z1-1003 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Field Service Cloud Implementation | - Configure Business Rules and Display Settings - Quota Management and Capacity Management - Configure Service Requests and Message Scenarios - Filters, Launch Conditions, and Integration - Configure Routing Plans and Resources - Configure Activity Types and Work Skills - API Usage and Extensibility |
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The latest exam information lists 132–134 questions for the 1Z1-1003 exam within a 120 minutes-minute window. Practicing under those exact conditions is the best cure for exam-day surprises.
The Oracle Field Service Cloud Service 2019 Implementation Essentials blueprint is organized around these core domains:
- Field Service Cloud Implementation
By fitting study into the cracks of a busy life. The 1Z1-1003 bank contains complete questions with expert-verified answers across the Oracle Field Service Cloud Service 2019 Implementation Essentials objectives, stored easily on your phone, pad, or computer for spare-time review — and the PDF prints cleanly when you prefer paper, because marking key points by hand genuinely enhances memory. Assess everything first through the free demo on our site, pay securely through the Credit Card system, and rest assured your personal information is never shared with third parties without permission.
Oracle specifies these prerequisites for the Oracle Field Service Cloud Service 2019 Implementation Essentials: No formal prerequisites; recommended foundation in Oracle Field Service implementation and configuration.
Check the authoritative wording on the official certification page before booking.
At present, the 1Z1-1003 exam requires a passing score of 68%, and registration costs USD 245 (approx.). Oracle sets both figures and may adjust them, so verify on the official site before you schedule.
Oracle Field Service Cloud Service 2019 Implementation Essentials Sample Questions:
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
- A. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
- B. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.
- C. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.
- D. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
Correct Answer: A 🗳️
The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.
The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.
What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?
- A. Specify a parameter of "autoResolveconflicts=true" within the request.
- B. Include {"autoResolveConflicts": "1"} as part of the body of the request.
- C. Include {"autoResolveConflicts": "true") as part of the body of the request.
- D. Specify a parameter of "autoResolveconfiicts=1" within the request.
Correct Answer: A 🗳️
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A company needs their mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.
Which option addresses that configuration requirement?
- A. Add the 'Nearby Activities1 action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
- B. Add the 'Nearby Activities' action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.
- C. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
- D. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.
Correct Answer: D 🗳️
Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the day when making automated assignments.
What two configurations are required to be in place to support this requirement?
- A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
- B. Resource's Home Zone Center must be assigned for each weekday routing should assign that resource work.
- C. The resource type setting "Working time includes travel to first activity" must be selected.
- D. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.
Correct Answer: A,C 🗳️
Which three Launch Conditions include configurable trigger thresholds?
- A. 'Route is not activated'
- B. 'Service request is created'
- C. 'Activity is not started after the ETA'
- D. 'Next activity is about to start'
- E. 'Route is activated'
- F. 'Estimated time of arrival has changed'
Correct Answer: A,C,E 🗳️
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