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Cisco SMB Solutions for Account Managers Sample Questions:

1. A WebEx Meeting Center customer is using a headset and microphone connected to their computer. Which Cisco WebEx audio feature is the customer using?

A) teleconference
B) mixed-mode audio
C) network-based recording
D) integrated VoIP

2. Which three elements are included with Cisco Small Business Support Service? (Choose three.)

A) Access to the Cisco Small Business University
B) Next business day advanced hardware replacement
C) Software upgrades and updates
D) Access to the Cisco Small Business Support Center
E) Cisco SMART net
F) Five-year subscription terms

3. What are the three main pillars of the Cisco One Product Portfolio for small business customer*?

A) Collaborate, simplify, virtualized
B) Connect, secure, communicate
C) Converge, connect, secure
D) Communicate, share, unify

4. Cisco ProtectLink Web security service delivers cloud-based web threat protection for an extra layer of security on select Cisco RV Series Routers. Which two functions does the ProtectLink Web security service provide?

A) URL filtering blocks access to known malicious sites
B) filters out spam on employee email
C) enforces web-usage policies
D) detects unauthorized access to the network
E) scans for spyware and viruses on user machines

5. Several of the Cisco small business switches allow you to assign role to ports depending on what device you are connecting. What is this functionality called?

A) SmartPorts
B) UDP-MED
C) FindIT
D) CDP

Solutions: