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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. When you select a solution, which option should guide your decisions?

A) most advanced solution, both technically and for the business operation
B) an appropriate mix of risk, technology capability, and business capability, based on customer priorities
C) lowest possible cost
D) must fit within the current IT budget

2. Which pieces of information help to assess user readiness for a rollout?

A) budget and testing script
B) number of users and years in role
C) number of changes in processes and number of open help desk problems
D) user awareness and time scheduled for training

3. How does a business value approach contribute to the sales process?

A) provides a framework to align the business strategy and priorities with the processes that are needed to achieve goals
B) ensures that best practices are included in the design of new workflows
C) gives the CIO a blueprint for organizing the IT department
D) allows for pieces of a larger project to be designed independently without concern for linkages

4. Which option is part of a communication plan?

A) reporting structure for a department
B) rating of support
C) name and department number of email recipients
D) frequency and method to distribute status information

5. Which option is recommended when you document potential solution options?

A) Communicate information about various options at a relatively similar level of detail.
B) Only provide data on Cisco and Partner solutions. If ecosystem partners are used in the solution, refer the customer to these companies for solution information.
C) Only list two possible choices to make it easiest for the customer to make a selection.
D) Provide analysis to the lowest level of detail for each of the available choices.

Solutions: