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HP Selling HP EMEA cMPS Sample Questions:

1. What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)

A) Only use Commercial MFP Product Portfolio.
B) Provide onsite service engineers for the customer.
C) Report contract and supplies activity monthly via HP ICPP portal
D) Offer a break-fix service.
E) Use HP Original Supplies.
F) Offer assessmentservices

2. When should HP Care Pack Services be used within a cMPS contract?

A) Decided by thepartnerand it is an option as part of the cMPS program
B) Always, when supporting HP commercial MFP
C) Mandatory for all HP devices supported under the cMPS program
D) Only when service level responses of less than 4 hours are required

3. Which statement is true regarding a "base plus click" pricing model?

A) It is not recommended to track pages printed by device.
B) It is not mandatory to track pages printed by device.
C) It is mandatory to track the pages printed by device.
D) It is recommended to track pages printed by device.

4. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

A) Because HP is the only provider of supplies for the Laserjet printing system
B) Because when you replace the supplies in a printer, you replace a substantial part of the printer
C) Because HP supplies cost less to use in the product testing process
D) Because they design HP printers to function only with HP supplies
E) Because HP supplies are specially formulated to work correctly with the printing system

5. Who can benefit from the HP Care Pack value proposition?

A) Distributor
B) The customer and Channel Managed Print Services partner
C) HP
D) Only the customer, because it is a customer product

Solutions: