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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) improving consistency in application testing
B) providing cross-domain visibility of IT infrastructure events to remove duplication
C) end user monitoring to track business service levels
D) providing faster mean time to resolution (MTTR)
E) proactively enforcing policy and compliance reporting

2. Which discovery question would you ask to an IT executive to uncover a potential Network Management pain point?

A) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B) Do you have the ability to integrate fault, availability, performance, and configuration management?
C) How often do you update application revisions across your network?
D) Have you experienced customer satisfaction issues for accessing your applications?

3. What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

4. What is the most correct value proposition for HP Software's BSM Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of network performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
C) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

5. Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A) improving customer and business satisfaction
B) pre-empting problems before they cause an outage
C) providing better asset management tracking
D) guaranteeing that service desk tickets are prioritized
E) monitoring security breaches more effectively

Solutions: