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Huawei H21-287_V1.0 Exam Syllabus Topics:

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. When migrating from a legacy TDM-based PBX/ACD to an all-IP AICC solution, what is the purpose of a VoIP Gateway in the initial phased cut-over plan?

A) To convert analog agent phones to IP phones.
B) To provide a temporary bridge, allowing IP-based AICC agents to interact with the legacy TDM trunks and queues.
C) To act as the new CTI server.
D) To replace the existing ACD immediately.

2. When troubleshooting one-way audio issues in a SIP-based AICC deployment, what network configuration issue is most commonly the root cause?

A) Asymmetric routing causing RTP streams to be blocked by a firewall.
B) The CTI server running low on memory.
C) Incorrect DNS settings on the UAP.
D) The ICD routing rules being misconfigured.

3. What is the primary function of a "Media Server" in a modern, SIP-based AICC architecture?

A) To store customer data.
B) To route SIP signaling messages.
C) To handle media processing, including playing prompts, recording audio, and mixing conferences.
D) To perform ICD routing decisions.

4. What is the critical security risk if the AICC UAP is deployed as a web application without enforcing HTTPS
/TLS encryption?

A) The IVR prompts will not play correctly.
B) Voice quality may be reduced.
C) Call recording functionality will be disabled.
D) Agent login credentials and customer data transmitted could be intercepted.

5. When implementing a single sign-on (SSO) solution for the AICC UAP, which standard protocol is commonly used for exchanging authentication and authorization data between identity providers and service providers?

A) SIP (Session Initiation Protocol)
B) SAML (Security Assertion Markup Language)
C) HTTP (Hypertext Transfer Protocol)
D) RTP (Real-time Transport Protocol)

Solutions: