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SAP C_C4HFSM_91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

A) Android
B) Blackberry
C) Windows phone
D) Windows desktop
E) iOS

2. Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management Solution? Choose Two correct answer.

A) Outage protection
B) Hardware redundancy control
C) Sophisticated cloud firewall
D) SSL- encrypted cloud communication

3. What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.

A) From the Equipment menu after checkout
B) From the activity record after the workflow step is set to Finished
C) From the Efforts menu by selecting the Activity object type
D) From the activity menu by creating a manual entry
E) From the Home page menu by creating a manual entry

4. Is it possible to trigger a sync-process each time you open the mobile app? Determine whether this statement is True or False.

A) False
B) True

5. As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.

A) Work time pattern
B) Missing skills
C) Booked assignments
D) Availability status

Solutions: