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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. After creating a brand new sneaker Product object record for Cloud Kicks, the admin is unable to add this product to Price Books.
How should the consultant resolve the issue?

A) Edit the sharing settings of the Product object.
B) Add the product to a price schedule.
C) Set a standard active price.

2. Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
What should the consultant recommend?

A) Assign a role for each manager in the user role hierarchy.
B) Include the Forecast Manager field on the Account page layout.
C) Assign a Forecast Manager to each region.

3. Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner.
What should the consultant validate when troubleshooting the issue?

A) A new web-to-lead form needs to be created to reflect the new picklist values.
B) The picklist values are part of Lead assignment rule criteria.
C) Picklist values are included in only one rule entry.

4. Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which functional area can be improved by using third-party data enrichment tools?

A) Enforcing validation rules
B) Monitoring changes and updates
C) Owning roles and records

5. Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?

A) Release Notes
B) Release in a Box
C) Release Matrix

Solutions: