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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks wants to implement its company colors in all UIcomponents, like buttons and icons, using a custom themes.
How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?

A) Design tokens prefixed with "brand"
B) JS libraries loaded from a static resource
C) Builder panels
D) CSS Hexcolors

2. The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers

A) Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
B) Exhaust the list of available base Lightning component in the component Library.
C) Create HTML markup and link the SLDS stylesheet via static Resource.
D) Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.

3. Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?

A) Visual Design, Harmony, and Responsiveness
B) Shapes, Interaction Design, and Typography
C) Visual, Content, and Interaction Design

4. Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?

A) Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
B) Choose one of the built-in Salesforce themes that closest matches the design guidelines
C) Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
D) Design a custom Branding set in use interface, selecting a logo,colors, and font type.

5. A UX Designer has identified the Case Solver as a key user persona for Cloud Kicks' Service Cloud instance.
Which activities should be considered while designing the Case Solver experience?

A) troubleshooting customer issues and logging activities
B) training other agents and editing knowledge articles
C) Viewing the status of cases and analyzing campaign metrics

Solutions: