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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) Personality and behavior are based solely on environmental factors.
B) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
C) Studies demonstrate that environment influences behavior but has no influence on personality.
D) Environment is the single element in determining an individual's behavior.

2. What is true about the relationship between performance evaluation and motivation?

A) The relationship does not depend on the perceptual process.
B) The relationship is strong for employees but weak for managers.
C) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
D) The relationship is strongest when employees know that traits are the criteria used for the evaluations.

3. A is ambitious and cheerful at work. Which type of values are these?

A) Instrumental values
B) Terminal values
C) Determinate values
D) Intermediate values

4. Which statement is true about groupshift?

A) It cannot be toward greater risk.
B) It can be toward caution or toward risk.
C) It is a side-stepping technique.
D) It is not a real-world phenomenon.

5. What defines acceptable standards of behavior that are shared by group members?

A) Group status
B) Group norms
C) Group roles
D) Group conformity

Solutions: