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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Fundamentals of Usability | - User experience (UX) principles - Usability concepts and definitions - Human factors in software usage |
| Topic 2: Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
| Topic 3: Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Topic 4: Usability Evaluation Methods | - Heuristic evaluation - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough - User observation and feedback methods |
| Topic 5: Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
- A. Testing happens on a regular basis, e.g. each Monday
- B. Testing focuses on instant redesigns and confirming made changes
- C. Testing is quantitative
- D. Testing is informal and many potential users can be accessed
Correct Answer: B 🗳️
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Which of the following statements about usability test plans is true?
- A. It should be very elaborate and at least 10 pages
- B. It contains the results of the test sessions
- C. It should contain the briefing instructions
- D. It contains a schedule
Correct Answer: D 🗳️
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Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Interview users, develop the software, and perform acceptance test
- B. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- C. Interview users, iteratively develop prototypes, and evaluate the software
- D. Define requirements, develop the software, and perform acceptance test
Correct Answer: C 🗳️
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You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i & ii are true, iii is false
- B. i, ii and iii are true
- C. i is true, ii & iii are false
- D. ii & iii are true, i is false
Correct Answer: B 🗳️
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