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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You work for a car leasing agency. You know that any sales opportunities for your biggest customer should be sent directly to a supervisor level.
Based on these requirements, how would you configure the assignment object attributes to ensure that this requirement is met?

A) Use a combination of the customer's Geography ID,Industryand Organization Type
B) This requirement cannot be met in Oracle Fusion CRM.
C) Set one of the three available auxiliary dimensions to the customer's account name.
D) Drill down on the customer's account and select the Named Sales Account check box; then use the Named Account type assignment object attribute.
E) Use a combination of the customer's Geography ID and Industry.

2. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.

A) UseAssessmentTemplates andTaskTemplate.
B) UseSalesMethods.
C) UseAssessmentTemplates.
D) UseTaskTemplates.
E) UseResourcesGroups.

3. After adding a new product to a catalog, the product does not appear within the catalog. Identity the three actions you would take to resolve the problem.

A) Verify that the catalog is not a Template Catalog.
B) Verify theproduct's life-cycle phaseand see if the start and end dates are correct.
C) Verify that the catalog edits have been published.
D) Verify that the catalog contains at least one promotion template for the new product.
E) Check that the product is listed in the correct catalog.
F) Verify that the catalog is set as a Rollup Catalog.

4. After creating custom fields for opportunities, you are ready to import legacy data into the Fusion system. Which step is necessary before the opportunity data can be imported?

A) Navigate to the Application Composer. Click the Refresh button in the Custom Objects section.
B) No special configuration steps are necessary before legacy opportunity data is imported into custom fields.
C) Navigate to the Application Composer. Select the Enable import / Export check box for each custom field in the Import / Export section.
D) Navigate to the task:Manage Import / Export for Custom Fields. Click the Synchronize button.
E) Navigate to the Application Composer and click the Generate button in the Import and Export, section.

5. Which four actions should you perform in order to use the sales catalog to its fullest potential?

A) Associate an image for the sales catalog.
B) Sort the products within the sales catalog by quantity.
C) Create and include promotions within the sales catalog.
D) Relate product groups to other product groups.
E) Create and include product groups within the sales catalog.
F) Create and include sales catalogs within the product group.

Solutions: