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SAP C_PXSUP_90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. What information do you find in the flow logic of a screen? (Choose two)

A) The names of modules that are being executed after control returns from the presentation server to the application server.
B) The names of modules that are being executed before a screen can be sent to the presentation server.
C) The names of modules that are being executed before a screen can be sent to the database server.
D) The names of modules that are being executed after control returns from the application server to the database server.

2. What does Mission-Critical Support within Enterprise Support mean? (Choose two)

A) Robust Service Level Agreements (SLA)
B) 7 x 24 root cause analysis
C) Ramp-up support
D) SAP system backup

3. Which of the following are update types? (Choose two)

A) Synchronious update
B) Overtaker update
C) Global update
D) Local update

4. What is the function of the F1 key? (Choose two)

A) End the session you are in.
B) Display detailed technical information on a field.
C) Display an explanation of a field's uses.
D) Display a list of possible input values.

5. What are the main steps when you accept a priority 1 message? (Choose two)

A) Clarify the issue by phone to avoid additional effort in processing the message.
B) Call the customer if you leave for the weekend, indicating that you will proceed with processing the message on Monday.
C) Call the customer within the Initial Reaction Time (IRT).
D) Document every activity in the message.

Solutions: