NewPassLeader CIS-HR Dumps PDF - 100% Passing Guarantee
CIS-HR Braindumps Real Exam Updated on Jan 15, 2024 with 45 Questions
The CIS-HR exam is designed to test a candidate's proficiency in various aspects of HR management using the ServiceNow platform. CIS-HR exam covers a wide range of topics including HR service delivery, case management, HR administration, HR service management, and HR integrations. A candidate is required to demonstrate their ability to configure, customize, and administer HR processes using ServiceNow.
NEW QUESTION # 14
How can HR Tasks be marked as optional?
- A. Set Optional to True on the Activity Set
- B. Set Optional to True on the HR Task Template
- C. Set Optional to True on the HR Case form
- D. Tasks cannot be optional
Answer: B
NEW QUESTION # 15
If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?
- A. No additional roles are needed
- B. Employee Document Management Reader[sn_hr_ef.document_reader]
- C. EF Admin [sn_hr_ef.admin] role
- D. Employee Document Management Writer[sn_hr_ef.document_writer)
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 16
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?
- A. Using HR Criteria
- B. Client roles automatically limit what is visible to employees
- C. Using User Criteria
- D. All employees will see the same information
Answer: C
NEW QUESTION # 17
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
- A. Template
- B. COE
- C. Record Producer
- D. Topic Detail
Answer: C
NEW QUESTION # 18
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Service Template
- B. HR Profiles
- C. HR Template
- D. User Criteria
- E. Document Template
- F. HR Criteria
- G. Upload File
Answer: B,D,F,G
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_CreateBulkCases.html
NEW QUESTION # 19
What kind of records do HR Requests create?
- A. HR Files
- B. HR Incidents
- C. HR Problems
- D. HR Cases
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-record-producer.html
NEW QUESTION # 20
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
- A. the activity must be manually closed by the Subject person
- B. the Lifecycle Event will be canceled
- C. the activity must be manually closed by the HR professional
- D. the activity will be skipped
Answer: A
NEW QUESTION # 21
What defines an employee's access to the HR Service Portal / Employee Service Center?
- A. Client Roles
- B. Group membership
- C. HR Criteria
- D. User Criteria
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_ClientRoles.html
NEW QUESTION # 22
What role is required, at a minimum, to view confidential HR Profile data?
- A. HR Admin [sn_hr_core.admin]
- B. HR Basic [sn_hr_core.basic]
- C. LE Admin [sn_hr_le.admin]
- D. HR Manager [sn_hr_core.manager]
Answer: A
NEW QUESTION # 23
The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
- A. User Reader [user_reader]
- B. User Writer [user_writer]
- C. User Admin [user_admin]
- D. HR User Admin [hr_user_admin]
Answer: D
NEW QUESTION # 24
Which of the following are examples of HR application scopes? (Choose four.)
- A. Human Resources: Knowledge
- B. Human Resources: Core
- C. Human Resources: Integrations
- D. Human Resources: Service Portal
- E. Human Resources: Global
- F. Human Resources: COE
- G. Human Resources: Lifecycle Events
Answer: B,C,D,G
NEW QUESTION # 25
If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?
- A. Only the assigned to person
- B. Only an HR Manager
- C. Only an HR Admin
- D. Any HR professional
Answer: B
Explanation:
Explanation/Reference: https://community.servicenow.com/community?
id=community_article&sys_id=95ef3353db2b1700feb1a851ca961945
NEW QUESTION # 26
At what level is User Criteria set to control who can read and edit knowledge articles?
- A. In the Knowledge Article only.
- B. In the Knowledge Base only.
- C. In either the Knowledge Base or Article.
- D. In the User record.
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html
NEW QUESTION # 27
In which Application Scope is the Lifecycle Events table contained?
- A. Human Resources: Core
- B. Human Resources: Service Portal
- C. Human Resources: Integrations
- D. Human Resources: Lifecycle Events
Answer: D
NEW QUESTION # 28
An employee in Chicago submits a request using the Employee Service Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group.
Using base platform functionality, which of the following is the first step the system takes to assign the Case?
- A. An Assignment Rule assigns the Case to a group
- B. A Matching Rule assigns the Case to a group
- C. An Assignment Rule creates a list of possible assignees
- D. The Case must be manually assigned
Answer: A
Explanation:
Explanation/Reference:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources- global/concept/c_UseAssignmentRules-global.html
NEW QUESTION # 29
What determines when the HR Chat queue is available?
- A. HR Chat is always available
- B. Schedule field on the HR Profile
- C. Schedule field on the Queues record
- D. Schedule field on the User record
Answer: C
NEW QUESTION # 30
The ServiceNow SIM methodology is based around what generic methodologies?
- A. Waterfall and Rapid Application Development (RAD)
- B. Agile and Waterfall
- C. Scrum and XP
- D. Prince
Answer: C
Explanation:
Explanation/Reference: https://community.servicenow.com/community?
id=community_question&sys_id=1dc44be9dbd8dbc01dcaf3231f96198c
NEW QUESTION # 31
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
- A. Knowledge Management configuration
- B. HR Criteria configuration
- C. HR Service configuration
- D. Contextual Search configuration
Answer: B
NEW QUESTION # 32
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