Real Salesforce Advanced-Administrator Exam Questions Study Guide
Updated and Accurate Advanced-Administrator Questions for passing the exam Quickly
NEW QUESTION # 64
How can an administrator ensure article managers use specified values for custom article field?
- A. Create field dependecies on article types.
- B. Create different article types for different requirements.
- C. Create a record type containing preset values
- D. Create a required field on the article page layout.
Answer: C
NEW QUESTION # 65
Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.
What should the administrator do to resolve this issue?
- A. Add an invocable process.
- B. Consolidate automation tools.
- C. Schedule Apex jobs.
- D. Delete all workflow rules.
Answer: B
NEW QUESTION # 66
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.
What should the administrator do to fix this?
- A. Create a new flow to redirect the user when the other flow finishes.
- B. Update the flow with a local redirect action.
- C. Use a lightning action to redirect the user
- D. Add a trigger to redirect the user to a new page.
Answer: C
Explanation:
Explanation
A lightning action is a type of quick action that can invoke a Lightning component, a Visualforce page, or a URL. The administrator can use a lightning action to redirect the user to a different page after they finish the screen flow. This way, the user will not see the initial screen again and will not misuse the flow tool.
References:
https://help.salesforce.com/s/articleView?id=sf.lightning_component_actions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_lex.htm&type=5
NEW QUESTION # 67
Applicant should be associated to interviewee. What relationship will allow you to create a report on number of applicants per interviewee. Choose 2
- A. Self Relationship
- B. Lookup Relationship
- C. Hierarchical Relationship
- D. Master Detail
Answer: B,D
NEW QUESTION # 68
Universal Containers uses a custom object to track services called Work Items with a lookup to Accounts. The Work Item records should only be visible by users that own the Account records.
Which sharing setting provides the correct visibility?
- A. Public Read Only
- B. Private
- C. Public Read/Went/Transfer
- D. Controlled by Parent
Answer: B
NEW QUESTION # 69
What are the different ways a Visual Workflow "flow" can be deployed? (Choose three answers.) * (1 Point)
- A. Visualforce page
- B. Apex Trigger
- C. Custom button
- D. Custom link
- E. Field Updates
Answer: A,C,D
NEW QUESTION # 70
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow.
Since this change, some cases are routing In unexpected ways.
What could be the cause or the charges to routing?
- A. Assignment rules no longer reference the correct fields.
- B. The old workflow rules are still active and impacting routing.
- C. Multiple automation tools have been used and the automation is executed in a different order.
- D. The flow precedes assignment rules; workflow rules are after assignment rules.
Answer: C
Explanation:
Multiple automation tools have been used and the automation is executed in a different order. This could cause some cases to route in unexpected ways, because the before save flow might override or conflict with the assignment rules or other automation tools that run after the record is saved. The administrator should review the order of execution and ensure that the flow logic is consistent with the other automation tools. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_order.htm&type=5
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm
NEW QUESTION # 71
What can James as a Delegated Administrator do? Choose 2
- A. Manage custom objects
- B. Clone Existing Profile
- C. Create a custom tab
- D. Create Custom Object
- E. Modify the OWD settings
- F. Create New Profile
Answer: A,C
NEW QUESTION # 72
Which Value rolls up the hierarchy to the manager for Collaborative Forecasts?
- A. Opportunity amount
- B. Product quantity
- C. Quota amount
- D. Expected revenue
Answer: A
NEW QUESTION # 73
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
- A. Re-assign the Quota master-detail to the primary and the
- B. Account master-detail to secondary.
- C. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
- D. Give the account owner Read access to both the Account and the Quota objects
Answer: D
Explanation:
Explanation
Giving the account owner Read access to both the Account and the Quota objects will give access to all Item records. Since Item is a junction object between Account and Quota, users need to have at least Read access to both parent objects to see Item records. If users have access to only one parent object, they will not be able to see Item records related to the other parent object. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
NEW QUESTION # 74
At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.
What is causing this issue?
- A. Users need to update their browser to the latest version.
- B. The users are logged Into an Insecure network.
- C. Exporting Is configured to require a high assurance session.
- D. The users' profile is missing the Export Reports permission.
Answer: C
Explanation:
A high assurance session is a type of session security level that requires users to verify their identity using a second factor of authentication, such as Salesforce Authenticator, a verification code, or a security key.
Administrators can configure certain actions or permissions to require a high assurance session, such as exporting reports, viewing encrypted data, or accessing connected apps.
If users are able to run reports but are taken to a login screen and prompted for additional verification when they try to export a report, it could be because exporting is configured to require a high assurance session.
This means that users need to use a second factor of authentication to export reports, even if they have already logged in with their username and password.
References: https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5
NEW QUESTION # 75
Salesforce Knowledge offers administrators the ability to fully customize the way an article type displays to an end user.
- A. True
- B. False
Answer: A
NEW QUESTION # 76
Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?
- A. Give the "View All Data" permission to the 5 mentioned users using permission sets.
- B. Remove the record type access for all users except the 5 mentioned.
- C. Create a new profile and assign the 5 users to the new profile.
- D. Create a criteria based sharing rule for the 5 users.
Answer: C
NEW QUESTION # 77
When can a user become an owner of a record without being a record creator? Choose 2 answers.* (1 Point)
- A. If he is already a record owner
- B. if someone shares the record to the record owner
- C. If person is above the owner of the record in role hierarchy
- D. If the record is in a queue
Answer: C,D
NEW QUESTION # 78
Universal Containers uses Enterprise Territory Management to assist with the assignment of records. Each territory has only one user assigned. A sales rep converts a lead to an opportunity and the lead owner belongs to the same territory as an account that the opportunity was converted to.
What ts the expected assignment of the opportunity?
- A. A The opportunity is assigned to the same territory as the account, and the opportunity owner is the sole member of the territory.
- B. The opportunity is assigned to the same territory as the account, and the lead owner becomes the opportunity owner.
- C. The opportunity is assigned to the forecast manager of the territory.
- D. The opportunity is assigned to the same territory as the account,, and the lead owner becomes the opportunity owner. The lead owner is added as an inactive member of the territory,
Answer: A
NEW QUESTION # 79
Which three are capabilities of Collaborative Forecasting?
- A. Overlay quota
- B. Add categories
- C. Forecast using opportunity splits
- D. Rename categories
- E. Select a default forecast currency setting
Answer: C,D,E
NEW QUESTION # 80
A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.
What should the administrator review to solve this issue?
- A. Enable owner adjustment
- B. Allow Forecasting
- C. Enable manager adjustments
- D. Allow Override Forecasts
Answer: C
NEW QUESTION # 81
What should an administrator do to keep secure fields protected in email templates'?
- A. Remove the fields from the email.
- B. Set up an approval process for email alerts.
- C. Use classic encrypted fields.
- D. Implement GDPR.
Answer: A
Explanation:
To ensure that secure fields remain protected in email templates, administrators should remove the fields from the email. Email templates can expose sensitive information if they contain fields with secure data. By excluding these fields, administrators can prevent unauthorized access to sensitive information through email communication.
* Removing Secure Fields from Email Templates:
* When creating or updating email templates, administrators should carefully assess the fields included and remove any that contain sensitive information, such as encrypted fields or fields that contain Personal Identifiable Information (PII).
* This approach ensures that secure information is not unintentionally shared via email, aligning with best practices for data security and minimizing exposure risks.
* Implications of Including Secure Data in Emails:
* Secure fields, particularly those that contain sensitive or confidential information, should be restricted from emails to avoid potential data breaches.
* Email communication often lacks the same security controls as the Salesforce platform, making it essential to limit the sharing of sensitive data.
Incorrect options:
* Implement GDPR: While GDPR compliance ensures proper data handling practices, it does not directly prevent secure fields from being included in emails.
* Set up an approval process for email alerts: An approval process can control the sending of email alerts but does not inherently protect secure fields within the email content.
* Use classic encrypted fields: Encrypted fields add a layer of security for data at rest within Salesforce but do not provide specific protections for data included in email templates. Moreover, encrypted fields cannot be referenced in email templates.
In conclusion, the most effective way to ensure that secure fields are not exposed through email templates is to remove these fields from the template altogether, avoiding the inclusion of sensitive data in email communications.
NEW QUESTION # 82
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