Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201

Sales-Cloud-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Sales-Cloud-Consultant exam dumps will include the following topics:

Industry Knowledge: 7%

• Describe the common marketing processes and key implementation considerations.
• Describe common sales processes and key implementation considerations.
• Explain the factors that influence sales metrics, KPIs, and business challenges.

Implementation Strategies: 12%

• Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).
• Given a scenario, determine appropriate sales deployment considerations.
• Given a scenario, measure the success of a Sales Cloud implementation project.

Sales Cloud Solution Design: 21%

• Describe the implementation considerations when designing a sales process. (validation rules,automation, record types, page layouts, and triggers).
• Given a scenario, determine when it is appropriate to include custom application development or - third-party applications.
• Given a scenario, identify an appropriate approach when designing the lead conversion process.
• Explain the capabilities, use cases, and design considerations for Enterprise Territory Management.
• Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
• Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
• Given a scenario, analyze customer requirements to determine an appropriate solution design - considering capabilities, limitations, and design trade-offs.
• Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
• Explain the capabilities, use cases, and design considerations of the Salesforce Mobile app pertinent to the sales process.
• Explain the capabilities, use cases, and design considerations when implementing Orders.

Marketing and Leads: 8%

• Explain how marketing capabilities support the sales process.
• Given a scenaio, recommend appropriate methods for lead scoring and criteria for lead qualification.
• Describe the best practices for using lead automation tools and campaign management.
• Explain the best practices for managing lead data quality.

Account and Contact Management: 13%

• Explain the various methods for establishing relationships between Accounts and Contacts.
• Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, - reporting).
• Given a scenario, explain when to use third-party data enrichment tools.
• Given a scenario, explain the use cases and implications for implementing person accounts.
• Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc.

Opportunity Management: 13%

• Given a scenario, determine the relationships between sales stages, forecast, and pipeline.
• Describe the implementation considerations of multi-currency and advanced currency management on - Opportunities.
• Given a set of requirements, determine the appropriate forecasting solution.
• Given a set of requirements, determine how to support different sales process scenarios for an - Opportunity.
• Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, - Price, Books, Quotes, and Contracts.

Sales Productivity: 9%

• Identify use cases and considerations for using email and productivity tools.
• Given a scenario, identify the appropriate mobile solution to improve sales productivity.
• Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
• Describe the use cases and best practices for using Chatter.

Sales Cloud Analytics: 9%

• Given a scenario, determine permissions and access to Reports and Dashboards.
• Describe the implementation considerations of multi-currency and advanced currency management on - reports and dashboards.
• Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution.

Integration and Data Management: 8%

• Given a scenario, analyze the implications and design considerations of large data and transaction volumes.
• Explain the use cases and considerations for data migration in Sales Cloud.
• Explain the use cases and considerations for common Sales Cloud integrations.
• Explain how integration facilitates the exchange of data between Salesforce organizations.

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The benefit in Obtaining the Sales-Cloud-Consultant Exam Certification

• If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
• When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Sales Cloud Consultant.
• A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Sales Cloud Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.
• After completing the Salesforce Certified Sales Cloud Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Sales Cloud Consultant.

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